Shipping policy

We currently ship within the United Kingdom.

• Orders placed before 2pm will be dispatched the next working day.
• Orders placed after 2pm will be dispatched within 2 working days.

Pre-order items will be dispatched separately once available. Pre-order products are expected to dispatch in Summer 2026. 

All orders are shipped via Royal Mail Tracked 24. Once your order has been dispatched, you will receive tracking details via email.

Shipping is charged at a flat rate, with free delivery available on orders over £50.

Please note that orders are dispatched Monday to Friday only, excluding bank holidays.

If you have any questions, please contact us at care@fidoandoak.com.